Privacy Policy for Convie
Your privacy is important to us. This privacy policy describes how we collect, use, and protect your personal information when you use our Convie app. We strive to ensure that your information is handled confidentially and in accordance with applicable data protection laws. By using our app, you accept the terms of this privacy policy.
Collection of Personal Information
We collect the following types of personal information when you use our app:
- Name, contact information, and delivery address.
- Payment information (e.g. credit card information) if processing payments for your orders.
- Information about your preferences and special requests regarding your food and drink order.
- Information about your device and internet connection, such as IP address, device type, and operating system.
Use of Personal Information
We use the collected personal information for the following purposes:
- To process your food and drink orders and deliver them to your destination.
- To contact you regarding your order or any questions related to your use of our app.
- To improve our app and provide a better service through analysis of user behavior and feedback.
- To administer payments for your orders.
- To comply with applicable laws and regulations.
Protection of Personal Information
- We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure. We limit access to your information to our employees and partners who need to know them to deliver services to you.
Sharing of Personal Information
- We do not share your personal information with third parties unless it is necessary to deliver our services to you. This may include sharing your information with hotel staff to process your order and deliver food and drinks to your room.
Storage of Personal Information
- We store your personal information as long as it is necessary to fulfill the purposes for which they were collected, unless a longer storage time is required or permitted by law.
Your Rights
- You have the right to request access to the personal information we have about you and the right to request correction, deletion, or restriction of the processing of this information. You also have the right to object to the processing of your personal information or to request the transfer of your information to another data controller. If you wish to exercise these rights, please contact us using the contact information below.
Cookies and Tracking Technologies
- We use cookies and similar tracking technologies to improve your user experience and analyze user behavior. These technologies may collect information such as your IP address, device type, and operating system. You have the option to accept or reject cookies through the settings on your device or browser. However, note that rejecting cookies may affect certain features of our app.
Children's Policy
- Our app is not targeted at children under a certain age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without the consent of the parents or guardians, we will take reasonable measures to delete this information from our systems.
Changes to the Privacy Policy
- We reserve the right to update this privacy policy as needed. Any changes to the policy will be published on our app, and your continued use of the app will constitute your acceptance of these changes.
Contact Information
- If you have any questions, concerns, or requests regarding this privacy policy or our treatment of your personal information, you are welcome to contact us in the following way: Kontakt@convie.dk